Voicemail, an answering service or an AI receptionist

After hours, one of three things picks up your phone.

Two different kinds of service. The plans in the first table are staffed by people. VoiceDog is an AI receptionist. Prices are set beside each other as the companies publish them; they are not a like-for-like comparison.

Answering services staffed by people

Everything in this table comes from the company’s own pricing page, linked in each row, and was read on the date shown. Prices change: check the page before you decide.

Plans staffed by people, as each company publishes them
Company and planPriceIncludedPast the planSource and date
Ruby, 50 minutes$250 a month50 minutesNot stated on the pageruby.com pricing, as of
Ruby, 100 minutes$395 a month100 minutesNot stated on the pageruby.com pricing, as of
Ruby, 200 minutes$720 a month200 minutesNot stated on the pageruby.com pricing, as of
Ruby, 500 minutes$1,725 a month500 minutesNot stated on the pageruby.com pricing, as of
Smith.ai, Starter$300 a month30 calls$11.50 a callsmith.ai pricing, as of
Smith.ai, Basic$810 a month90 calls$10.50 a callsmith.ai pricing, as of
Smith.ai, Pro$2,100 a month300 calls$8.50 a callsmith.ai pricing, as of
  • Ruby counts minutes and Smith.ai counts calls, so the two are not measured in the same unit.

  • Ruby’s page describes live answering around the clock and says optional AI enhancements are available in all its plans at no extra cost.

  • Smith.ai’s page describes live-staffed answering around the clock, and lists an Enterprise plan with no published price. It also sells AI-first and hybrid services on pages this one does not cover.

VoiceDog, an AI receptionist

These are the prices on our own pricing page. They may change before launch.

VoiceDog plans, an AI receptionist
PlanPriceIncluded
Solo$49 a month100 minutes
Solo Plus$129 a month400 minutes
Team$199 a month500 minutes
Team Plus$449 a month1,500 minutes
  • Extra minutes stay off unless you switch them on, and then stop at a monthly limit you set.

  • Your first month is free. Choose a plan and add a payment method to start. Nothing is charged until your trial ends, and we remind you 7 days and 3 days before. Cancel any time before then and you pay nothing. Each business, and each card, gets one free trial.

  • It tells every caller it’s a digital assistant, says it’s an AI when asked, and can put a caller who asks for a person through to the phone you choose; if nobody answers, it offers to take a message.

Where each one fits

  • Voicemail costs nothing extra. It fits a business whose evening callers can wait and do leave messages.

  • An answering service fits a business whose callers must talk to a person, or that needs things an AI should not do. Our receptionist answers only from the facts you approve, and speaks English only today.

  • An AI receptionist fits a business that misses calls after hours or on a job, wants the job booked and a record of every call it answers, and whose callers accept an AI that says so.

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